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ControlIT

ControlIT 24x7 ITOps: RMM and a Private Network, Run Around the Clock

ControlIT 24x7 ITOps is Core's RMM plus a zero-trust private network over the internet, operated around the clock by Computer Port. SaaS or on-prem.

A night on shift

Illustrative ControlIT 24x7 ITOps console: four sites on the private network, an hour strip that fills through the night, and an operations log of overnight work by the Computer Port team: a patch window, an alert, a branch link restored, a script and a ticket closed before office hours. Sample data only.

What this actually does

Core's RMM and a private network over the internet, run around the clock by Computer Port.

  • Endpoint Management

    everything in ControlIT Core: monitoring and alerting, helpdesk and ticketing, patch management, automation and scripting, and remote support.

  • Private Network Over the Internet

    on the links you already have, behind NAT, broadband and 4G or 5G. No public IPs, no port forwarding, no VPN concentrator.

  • Zero-Trust Network Access

    every connection decided by user, device and group, nothing published to the internet, no implicit trust for being on the network.

  • Sites, Servers and Cloud

    branches, data centres and cloud on one private network.

  • Remote Access to Internal Systems

    file servers, ERP, RDP, SSH and intranet apps.

  • Operated 24x7 by Computer Port

    the Computer Port operations team runs it around the clock.

  • SaaS or On-Prem

    hosted by Computer Port, or on infrastructure you nominate. The same product either way.

Prefer to run it yourself?

ControlIT Core is the same RMM on its own: monitoring and alerting, helpdesk, patch management, automation and remote support, run by your team.

What changes as a result

  • Endpoints monitored and patched around the clock
  • Zero-trust access: every connection decided by user, device and group
  • Branches, servers and cloud on one private network
  • No public IPs, no port forwarding, no VPN concentrator
  • Run by the Computer Port operations team

Talk to us about 24x7 ITOps

Bring us your directory, your remote access and your sites. We will map what the overlay changes before anyone signs anything.